WhirlAway Travel Website Terms, Service Agreement & Privacy Policy
Last Updated: May 20, 2026
Welcome to WhirlAway Travel. By accessing our website, submitting an inquiry, engaging our services, or traveling on an itinerary arranged by WhirlAway Travel LTD (“WhirlAway Travel,” “we,” “us,” or “our”), you acknowledge and agree to the following Terms, Conditions, Service Agreement, and Privacy Policy.
SERVICE AGREEMENT
1. Planning Fees and Trip Cancellation Fee
You agree to pay the WhirlAway Travel planning fees for the scope of work as stated in your Trip Consultation Summary or proposal documentation. To begin work, an initial planning fee payment may be required. The travel planning service fee balance is due once the trip itinerary is approved by you.
The Travel Planning Fee is separate from the cost of your trip. Our fees are non-refundable.
WhirlAway Travel reserves the right to charge additional planning fees if the scope of the trip or the planning services required change, regardless of the reason for the change.
A cancellation fee may be charged if you cancel a confirmed trip, in addition to any supplier-imposed penalties.
2. Travel Documents
You agree to review your itinerary and other travel documents for accuracy and to inform us within 24 hours of any issues.
The names on your travel documents must exactly match the government-issued identification you will use for travel.
3. Quotes and Confirmations
You acknowledge availability and prices may be subject to change until deposit is paid and confirmation is complete.
You acknowledge that pricing for flights may not include seat assignments, baggage fees, or other airline-imposed charges.
You further acknowledge that quotes and pricing are provided as a total for a complete itinerary and that WhirlAway Travel does not provide line-item pricing for each component of a custom itinerary.
4. Agent for Suppliers
WhirlAway Travel acts as a sales agent for any airline, hotel, car-rental company, tour operator, cruise line, destination management company, or other service provider named in your itinerary or confirmation (“Suppliers”).
We are not responsible for the acts or omissions of Suppliers or their failure to adhere to schedules, provide services or refunds, financial default, or failure to honor future travel credits.
We have no special knowledge regarding the financial condition of Suppliers and no liability for recommending a travel credit in lieu of a refund.
5. Risks of Travel and Release
We assume no responsibility for and shall not be liable for the acts or omissions on the part of any other party not under our control or for acts of God, unsafe conditions, terrorism, health hazards including pandemics, illness, weather hazards, labor disputes, governmental actions, transportation interruptions, or the suitability for a disabled person of any portion of any trip.
We have no special knowledge of dangers during travel or at destinations.
For official travel information, travelers are encouraged to visit:
U.S. State Department: https://travel.state.gov
CDC Travel Information: https://www.cdc.gov/travel
It is your personal decision to travel, and you are doing so with full knowledge of current travel recommendations and restrictions.
YOU HEREBY EXPRESSLY ASSUME ALL RISKS ASSOCIATED WITH TRAVEL AND AGREE TO RELEASE, DISCHARGE, AND HOLD HARMLESS WHIRLAWAY TRAVEL, ITS OWNERS, EMPLOYEES, OFFICERS, ADVISORS, AFFILIATES, AND REPRESENTATIVES FROM ANY LIABILITY, CLAIMS, DAMAGES, OR CAUSES OF ACTION ARISING FROM OR RELATED TO SUCH RISKS.
6. Foreign Entry Rules
You assume full responsibility for verifying all passport, visa, vaccination, and entry requirements for all destinations and connecting points.
Many countries require passports to remain valid for six months beyond travel dates, and some countries restrict entry based on criminal history or require additional documentation for minors.
WhirlAway Travel is not responsible for denied boarding, denied entry, or travel disruptions related to documentation issues.
7. Price Drops and Price Increases
If a Supplier drops pricing after booking, we will attempt to assist with any permitted rebooking or repricing opportunities; however, we do not guarantee refunds or successful repricing.
Travel arrangements involving airline and cruise components may be subject to supplemental supplier or government-imposed price increases after booking. By authorizing payment, you consent to such increases where permitted under supplier terms and conditions.
8. Reservation Rule Violations
You agree not to purchase tickets containing flight segments you do not intend to use, including hidden-city, point-beyond, or back-to-back ticketing practices.
You acknowledge that airlines may cancel remaining portions of itineraries, revoke frequent flyer benefits, or impose additional penalties for such practices.
9. Insurance
For your protection, we strongly recommend purchasing comprehensive travel insurance including trip cancellation, interruption, medical, and evacuation coverage.
No representation or description of insurance by WhirlAway Travel constitutes a binding assurance regarding coverage or claim approval.
You agree to hold WhirlAway Travel harmless for your decision not to purchase insurance or for any denial of claim by an insurer.
10. Credit Card Merchant
We strongly recommend using a credit card for travel purchases.
When WhirlAway Travel processes payments on behalf of Suppliers, we act solely as an intermediary facilitating the transaction and remitting funds to Suppliers.
If a Supplier fails to provide services, your recourse shall be against the Supplier and not against WhirlAway Travel.
11. Claims Deadline and Exclusive Jurisdiction
You agree to present any claims against WhirlAway Travel within 30 days after completion of your trip and to file any legal action within one year of the event giving rise to the claim.
You agree that exclusive jurisdiction for all claims shall be in the state or federal courts located in Pennsylvania.
WEBSITE TERMS & PRIVACY POLICY
1. Scope of Services
WhirlAway Travel provides luxury travel planning, consultation, itinerary design, booking management, and related travel advisory services.
All travel arrangements are subject to availability and supplier confirmation.
Quotes, pricing, and availability may change until deposits are received and reservations are confirmed.
Pricing for custom itineraries is presented as a complete trip package. Line-item pricing for individual itinerary components is not typically provided.
2. Planning Fees & Cancellation Fees
Professional planning fees may apply based on the scope and complexity of your trip.
Planning fees are separate from the cost of travel and are non-refundable.
Additional planning fees may apply if the scope of work changes during the planning process.
If a confirmed trip is canceled, a cancellation fee may apply in addition to any supplier-imposed penalties.
3. Supplier Responsibility
WhirlAway Travel acts solely as an agent for airlines, hotels, cruise lines, tour operators, destination management companies, transportation providers, and other travel suppliers (“Suppliers”).
We are not responsible for the acts, omissions, delays, financial defaults, schedule changes, cancellations, service interruptions, or failures of any Supplier.
Supplier terms and conditions, including cancellation policies and penalties, apply independently and may be binding upon travelers.
4. Travel Risks & Traveler Responsibility
Travel involves inherent risks that may include weather events, illness, injury, pandemics, political instability, terrorism, transportation disruptions, labor strikes, natural disasters, and other unforeseen events.
Travelers assume all risks associated with travel.
It is the traveler’s responsibility to:
Review all travel documentation upon receipt
Verify that names exactly match government-issued identification
Confirm passport validity, visa requirements, vaccination requirements, and entry regulations
Monitor travel advisories and destination requirements
Ensure they are medically fit for travel
WhirlAway Travel is not responsible for denied boarding, denied entry, missed flights, passport or visa issues, or losses resulting from traveler documentation errors.
For official travel information, travelers are encouraged to visit:
U.S. State Department: https://travel.state.gov
CDC Travel Information: https://www.cdc.gov/travel
5. Travel Insurance
We strongly recommend the purchase of comprehensive travel insurance, including trip cancellation, interruption, medical, and evacuation coverage.
Coverage limitations and exclusions vary by policy. WhirlAway Travel does not guarantee coverage or claim approval by any insurance provider.
Travelers who decline insurance assume full responsibility for any financial loss related to travel disruptions or cancellations.
6. Pricing Changes & Airfare Rules
Airfare, cruise fares, taxes, fuel surcharges, and government-imposed fees may increase after booking.
By authorizing payment, travelers consent to supplier-imposed price increases permitted under supplier terms.
Travelers agree not to engage in prohibited airline booking practices including hidden-city ticketing, back-to-back ticketing, or intentionally unused flight segments.
7. Payments & Credit Card Authorization
By submitting payment information, travelers authorize WhirlAway Travel and/or travel suppliers to charge approved amounts for deposits, final payments, supplier penalties, and approved itinerary changes.
When WhirlAway Travel processes payments on behalf of suppliers, we act solely as an intermediary collecting and remitting funds.
8. Limitation of Liability
To the fullest extent permitted by law, WhirlAway Travel shall not be liable for:
Acts or omissions of third-party suppliers
Travel interruptions or delays
Personal injury, illness, death, or property damage
Losses resulting from weather, force majeure events, pandemics, labor disputes, or governmental actions
Financial default of suppliers
Loss of travel enjoyment or emotional distress
By using our services, travelers release and hold harmless WhirlAway Travel, its owners, employees, contractors, advisors, affiliates, and representatives from claims arising out of or related to travel.
9. Claims & Jurisdiction
Any claims related to services provided by WhirlAway Travel must be submitted in writing within 30 days of trip completion.
Any legal action must be filed within one year of the event giving rise to the claim.
Exclusive jurisdiction for any dispute shall be in the state or federal courts located in Pennsylvania.
10. Website Use
All website content, branding, text, graphics, itineraries, images, and intellectual property are owned by or licensed to WhirlAway Travel and may not be copied, reproduced, distributed, or used without written permission.
Users agree not to misuse the website, attempt unauthorized access, or interfere with website operations.
11. Privacy Policy
Information We Collect
We may collect personal information including:
Name
Email address
Phone number
Mailing address
Passport or travel details provided for booking purposes
Travel preferences
Payment-related information
Website usage information
Website Analytics & Cookies
Our website may use cookies, analytics tools, tracking pixels, and similar technologies to improve user experience, monitor website performance, and support marketing efforts.
You may disable cookies through your browser settings, though some website functionality may be limited.
How We Use Your Information
We may use collected information to:
Plan and manage travel arrangements
Communicate regarding inquiries or travel services
Send trip updates and confirmations
Improve our services and website experience
Send marketing communications and promotional content
Comply with legal obligations
Information Sharing
We may share information with:
Travel suppliers and travel partners
Service providers supporting our operations
Marketing and analytics providers
Affiliated travel networks and consortium partners
Government authorities when legally required
We do not sell personal information in the traditional sense of selling customer lists for direct profit.
Data Retention
We retain personal information only as long as reasonably necessary for operational, legal, accounting, marketing, or service-related purposes.
Data Security
We use commercially reasonable safeguards to protect personal information; however, no electronic transmission or storage system is completely secure.
Children’s Privacy
Our website and services are not directed toward children under 16 years of age.
Third-Party Websites
Our website may contain links to third-party websites. WhirlAway Travel is not responsible for the content, policies, or practices of external websites.
12. Marketing Communications
By submitting an inquiry, joining our email list, downloading content, registering for an event, or engaging our services, you consent to receive communications from WhirlAway Travel including:
Travel inspiration
Promotional offers
Event invitations
Newsletters
Marketing emails
Service-related communications
You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails or by contacting us directly.
Opting out of marketing emails does not prevent us from sending operational or trip-related communications.
13. California Privacy Rights
California residents may have additional rights regarding access to, correction of, deletion of, or limitation on the use of personal information under applicable California privacy laws.
Requests regarding personal information may be submitted using the contact information below.
14. Updates to These Terms
WhirlAway Travel reserves the right to modify these Terms, Conditions, and Privacy Policy at any time.
Updated versions will be posted on this website with a revised effective date.
Continued use of the website or services after updates constitutes acceptance of the revised terms.
15. Contact Information
WhirlAway Travel LTD
851 Duportail Road, 2nd Floor
Chesterbrook, PA 19087
Email: info@whirlawaytravel.com
Website: www.whirlawaytravel.com
By using this website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms, Conditions, and Privacy Policy.
